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Importance of Interpersonal Relationships at Work

Stephen Rampur Jul 27, 2020
Interpersonal communication and building relationships through it at work are really important for understanding among employees.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. - Stephen R. Covey
In today's corporate world, there is a need for work to be done as quickly as possible. And for this purpose, working professionals need to have good relations between each other. Healthy professional relations can be maintained by effective workplace communication and teamwork.
Interpersonal relationships gradually develop with good team participation and communication with other members. On the other hand, these relationships may deteriorate when a person leaves the group and stops being in touch. In order to create and maintain these relationships, you need to consider some simple, yet significant aspects.


You can say that everything at the office depends on good relationships between employees and the management.
Interpersonal relationships are absolutely essential, as they help workers to have a mutual understanding between themselves. The main benefit is that they work in a team. And it is a proven fact that if you need to reach a goal or a target in your process, you necessarily have to work together in a team.
If there are healthy professionalism in the team members, they certainly tend to work collectively towards the prescribed goal. Teamwork also contributes a lot to a healthy work environment.
Employees feel good to work if their work environment is favorable. If employees have a mutual understanding with each other, there are very less chances of any kind of workplace conflicts. It is also been observed that strong relationships lead to motivation among employees.


Communication is one of the most crucial interpersonal skills to be practiced at the workplace. Without effective communication, there will not be a smooth and clear flow of ideas, resulting in confusion.
A true professional will always talk to other executives looking directly into the eyes. Always smile when you speak with others, in a face to face talk or even on the phone. The smile will make others comfortable and it will also be apparent in the tone while on the phone.
While you speak, make sure your tone is humble and not authoritative, even if you are the boss. Consider helping your colleagues a privilege, with always being happy to help.
A very effective way of maintaining healthy professional relationships is to appreciate the efforts in front of everyone. Honoring and considering suggestions and views of other members in the team is a very good method of teamwork.
When communicating with other executives, it is fine if you add a bit of humor to the scene, just to release the stress and tension involved. Make sure you do not get involved in the blame game. Always ensure that you stick to what you said you will do.
Fulfilling commitments is one major aspect that you will have to consider in creating good business relationships. It is a good idea to share what you recently accomplished and found out. This creates a feeling of openness among the team members.
One important point to note is that you will only be satisfied with your job if there are healthy interpersonal relationships at work.