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Implementation of Kaizen-Oriented Processes for Your Organization

Prabhanjan Borkar
Learn about the Kaizen-Oriented processes, which are also known as 'Continuous Improvement'. This will not only help you see profits in your organization, but also create a lasting impression, cater vision, mission and values of your organization.

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Kaizen: Change For the Better
This methodology was introduced by Masaaki Imai in 1986. The aim was to cultivate round-the-clock improvement in personal, social, and professional life.

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Kaizen is one of the core values of the Toyota. And that, it has been following till date to witness the unprecedented growth of its employees' performance. This resulted in creating high-quality, safety, and durability of its products and services.

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Improving quality, productivity, and people-management relations of an organization.
Kaizen is All About...

Core Principles of Kaizen

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Know Your Customer:
Build Customer Value
Do not sell anything and everything! Align with the interests of your customers. This will bring you closer to the wants and not the needs of the customer.

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Let it Flow: Aim at Zero Waste Creation
Create value and not waste! Ensure that, each employee of the organization is valued and creates value - embrace a zero-waste and value maximization model.

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Go to Gemba:
Pursue an Action
The difference between 'Where You Are' and 'Where You Want to Be' is taking ACTION! You always have a want, to be in a position of authority, right?

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For which you need to traverse through every level of the organization. Soon, you will see yourself in that desired position.

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Empower People:
Accredit Your Team
Discover and nurture the right talent of the organization and equip him/her with the appropriate tools to support the talent.
This will boost the individual's authority on working on an idea or existing project. Finally, the business will turn out to be even more profitable.

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Be Transparent: Open and Accountable of Actual Data
The improvements and performances of each individual must be recorded, analyzed, and worked upon in order to ensure real-time data collection.

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Promoting openness and accountability of this data is of utmost importance. This builds rock-solid trust in the minds of your employees and customers.

5S: An Integral Part of Kaizen

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Seiri/Sort: Filter the Necessary from the Unnecessary
This will lead to the ample space creation, reduced loss of time on searching and monitoring of items.
Here your organization will achieve an improved efficiency and productivity.

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Seiton/Straighten: Place Everything in Its Place
Sorting out things only won't work. In such a case, Straightening principle should be implemented for simplified identification, easy cleanup, and smooth retrieval of items.

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Once this process is regularized, it results in maximizing the output quantity and quality of the product and services your organization.
Seiso/Shine: Cleanliness Is Everyone’s Responsibility
Not only the increased productivity and profit is vital, but also the cleanliness of your work area.
A clean workplace creates the greatest wealth and health (of the employee, tools, and environment).

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Seiketsu/Standardize:
Set High Standards and Few Limitations for Yourself
Sorting, Straightening, Shining are mandatory to become a Standard of an organization.
Don't let good things fall apart. Combine them as one and frame a protocol that becomes the foundation of your organization. This forms a road map for the future generations stepping into the organization.

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Shitsuke/Sustain:
Habitual Sustainability Is a Never-Ending Process
The long-term sustainability of an organization depends upon the implementation of the previous 4S discussed.

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It is easy to create the rule book of an organization, but what it is more important is following it rigorously. Remember, sustaining the policy and procedure framework, and moreover, employees of an organization is an endless process.

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Safety: An Add-On to the 5S
This is like the cherry on the cake! The 5S and Safety ensure to create a sustainable culture with safety for the employees. This helps them perform to the best of their abilities.

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This is not only restricted to the physical well-being of the workplace, but also includes maintaining the privacy of employees and customers. It builds trust and safety, which comes as good returns in the long run of the organization.

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“The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.”
- Masaaki Imai, Founder of Kaizen Institute